Get in Touch with Alphaaa Store
Have a question about our DIY Craft Kits, Resin Art supplies, Candle Making essentials, or your recent order? We are here to assist you every step of the way!
Contact Information
Reach out to us directly through phone, email, or our dedicated help desk.
Customer Support Hotlines
For general support, ordering guidance & dispatch queries:
Mon – Sat: 10:00 AM – 7:00 PM ISTDirect Contact & Inquiries
Direct line for custom orders, business & urgent assistance:
Fast Response on all craft queriesEmail Assistance
Send us your detailed queries, invoices or bulk requests:
Typical response within 2–4 business hoursRegistered Address & Dispatch Hub
Alphaaa Store
48 Chambers, Near Elite Crossing,
Jhansi, UP - 284001
How Can We Help You?
Fill out the form below and our team will get back to you shortly.
Frequently Asked Questions
How long does order dispatch and delivery take?
All in-stock craft supplies and DIY kits are dispatched within 24 to 48 hours from our Jhansi hub. Standard delivery across major Indian cities takes 3–5 business days with live courier tracking sent via SMS and email.
What payment options are available?
We provide 100% secure payment checkout via Razorpay, supporting all UPI apps (Google Pay, PhonePe, Paytm, BHIM), Credit/Debit cards, NetBanking, and Wallets. Cash on Delivery is currently disabled to ensure safe contactless fulfillment.
What is your return and replacement policy?
We offer a 3-day return and replacement window specifically in case of transit-damaged or defective goods. Please provide a clear parcel unboxing video and notify our support at +91 9044554026 or alphaaastore57@gmail.com within 3 days of delivery.
Do you offer bulk craft supplies or workshop kits?
Yes! We cater to craft tutors, workshops, resin artists, and DIY studios with bulk pricing on epoxy resins, candle waxes, fragrance concentrates, and silicone moulds. Contact our direct line at +91 9044554026 for special pricing.