Privacy Policy

Effective Date: October 2026 | Last Updated: October 2026

1. Information We Collect

When you visit, create an account, or make a purchase on Alphaaa Store, we may collect the following categories of information:

• Personal Contact Information: Full name, shipping address, billing address, email address (alphaaastore57@gmail.com), and phone numbers (used strictly for order confirmations, delivery coordination, and customer support).
• Order & Transaction Data: Details about the products you purchased (e.g., DIY Craft Kits, Epoxy Resin, Soy Wax, Perfume Concentrates), quantities, order dates, and total amounts.
• Payment Details: We process payments securely via encrypted gateways (UPI, Cards, NetBanking, COD). Alphaaa Store does not store your full credit/debit card numbers or UPI PINs on our servers.
• Device & Browsing Data: IP address, browser type, operating system, and pages visited to help us enhance store navigation and security.

2. How We Use Your Information

We use your information exclusively for legitimate business and customer service purposes, including:

• Processing, packing, and dispatching your orders within our 24–48 hour fulfillment window.
• Sending order confirmations, tracking details, and shipment updates via SMS, WhatsApp, or email.
• Providing dedicated craft artisan support and answering technical queries.
• Preventing fraudulent transactions and ensuring website security.
• Complying with applicable Indian commercial laws and taxation regulations (GST).

3. Sharing & Disclosure of Information

We value your trust and never sell, rent, or trade your personal information to third-party advertisers. Information is shared only with:

• Trusted Shipping & Logistics Partners: Registered courier partners (Delhivery, BlueDart, DTDC, India Post) strictly to fulfill physical package delivery across India.
• Authorized Payment Gateways: Certified payment processors to securely process payments and detect fraudulent activities.
• Legal Obligations: Law enforcement agencies only when strictly required by applicable Indian jurisdiction or legal process.

4. Cookies & Session Technologies

We utilize standard functional cookies to maintain your active shopping cart items, preserve your login session, and remember user preferences. You may disable cookies in your browser settings, though certain checkout features may require cookies to function correctly.

5. Data Security

Alphaaa Store employs industry-standard 256-bit SSL encryption across all website pages and checkout forms to protect your transmitted data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to review, update, or request the deletion of your personal account data at any time. Simply contact our support team at alphaaastore57@gmail.com or call us at +91 9044554024.